Responsible Gaming at Duelbits

At Duelbits, we are committed to providing a secure and responsible gaming environment. Our aim is to ensure that gaming remains an enjoyable activity and does not lead to negative consequences. We offer various tools to help you stay in control, and we adhere to the legal requirements set forth by the Czech Act 186/2016 Coll. (Zákon o hazardních hrách) to promote responsible gaming practices. Explore our range of resources designed to support you in making informed decisions while enjoying our platform.

What is Responsible Gaming?

Responsible gaming refers to the set of social responsibility initiatives by the gaming industry to ensure the integrity and fairness of games, while preventing and addressing problem gambling. It involves providing players with the tools and knowledge to manage their gaming habits, and ensuring that gaming activities are conducted in a safe, fair, and responsible manner.

Warning Signs of Problem Gambling

Spending more money and time on gaming than intended.
Neglecting personal or professional responsibilities due to gaming.
Using gaming as an escape from stress or problems.
Lying to family or friends about the extent of gaming.
Chasing losses in an attempt to recover money.
Experiencing feelings of guilt or regret after gaming.
Borrowing money or selling possessions to fund gaming.
Experiencing restlessness or irritability when not gaming.

Self-Limitation Tools

Deposit Limit

Set a cap on the amount you can deposit over a specified period. This helps in controlling your spending and avoids impulsive deposits.

Bet/Loss Limit

Define a maximum amount you are willing to bet or lose over a certain timeframe. This limit ensures you don’t exceed your financial boundaries.

Session Time/Reality Check

Receive regular notifications about the amount of time spent on gaming sessions. These reminders help in keeping track of time and managing it effectively.

Time-Out

Take a break from gaming with our time-out options. Choose from 24 hours, 7 days, or 30 days to step away and regain control.

Self-Exclusion

Self-exclusion allows players to temporarily or permanently close their accounts. Options include one month, six months, one year, or indefinitely for a minimum of two years, as per § 16 of the Czech Act 186/2016 Coll.

RVO Register

The Register of Excluded Persons (Rejstřík vyloučených osob) managed by the Ministry of Finance of the Czech Republic (MF ČR) is a voluntary register for individuals seeking to restrict their access to gaming activities. Registration can be completed via the Citizen Portal, data box, or MF ČR application. Visit here for more information.

Protection of Minors

In compliance with § 46 of the Czech Act 186/2016 Coll., Duelbits strictly prohibits minors under the age of 18 from participating in any gaming activities. We implement age verification processes to ensure that only eligible individuals can access our services.

Self-Test: Are You at Risk?

Answer the following questions to assess your gaming habits:

Have you ever lied about the amount of time or money spent on gaming?
Do you feel unable to stop gaming despite trying?
Is gaming affecting your work or relationships?
Do you gamble to escape personal problems or relieve stress?
Have you borrowed money to fund your gaming activities?
Do you feel anxious or irritable when trying to cut down on gaming?
Are you chasing losses by gambling more?

Help and Resources

If you or someone you know is struggling with gambling, reach out to these resources:

Free helpline: 800 350 000 available 24/7
Společnost Podané ruce: podaneruce.cz
Anonymní Gambleři
Addiction Clinic of the 1st Faculty of Medicine, Charles University
Website: hazardni-hrani.mzcr.cz

How to Activate Responsible Gaming Features

Log in to your Duelbits account.
Navigate to the 'Account Settings' section.
Select 'Responsible Gaming' from the menu.
Choose the tools or limits you wish to activate and follow the on-screen instructions.

Contact for Responsible Gaming Support

If you have any questions or need assistance regarding responsible gaming, please contact us at rg@duelbits-hra.cz.

Frequently Asked Questions

How can I set a deposit limit?: Log in to your account, go to 'Responsible Gaming', and set your deposit limits according to your preferences.
What should I do if I suspect someone I know has a gambling problem?: Encourage them to seek help from professional resources, and consider discussing the self-exclusion options available.
Can I change my self-exclusion period once it’s set?: No, once a self-exclusion period is set, it cannot be altered. This measure is in place to ensure its effectiveness.
What happens if I register in the RVO?: Registration in the RVO will restrict your access to all participating gaming operators, providing a comprehensive exclusion solution.
How does Duelbits protect minors?: Duelbits uses age verification mechanisms to prevent individuals under 18 from accessing our gaming services.