Privacy Policy
Privacy and Cookies Policy — Effective Date: 4 June 2026, Version 1.0
Data Controller
The data controller for the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Czech Act No. 110/2019 Coll. on the Processing of Personal Data is Duelbits, operated under the domain duelbits-hra.cz. All inquiries regarding the processing of personal data may be directed to our Data Protection Officer at the contact details provided below.
What Data We Collect
Duelbits collects and processes various categories of personal data depending on the user interactions with our website and services. This includes:
- Identification data: name, address, date of birth.
- Contact data: email address, telephone number.
- Financial data: payment details, transaction history.
- Technical data: IP address, browser type, and device information.
- Usage data: information on how you use our website and services.
Purposes of Data Processing
| Purpose | GDPR Art.6 Basis | Retention Period |
|---|---|---|
| Account Management | Performance of a contract (Art. 6(1)(b)) | Duration of contract |
| AML Compliance | Legal obligation (Art. 6(1)(c)) | 10 years |
| Marketing Communications | Consent (Art. 6(1)(a)) | Until consent withdrawn |
| Fraud Prevention | Legitimate interests (Art. 6(1)(f)) | 5 years |
| Website Improvement | Consent (Art. 6(1)(a)) | 6 months |
Data Retention Periods
Pursuant to § 46 of Act No. 186/2016 Coll. and the AML Act No. 253/2008 Coll., Duelbits retains personal data for a period of 10 years for anti-money laundering compliance. For accounting purposes, data is retained for 5 years as required by applicable Czech accounting laws.
Data Recipients
Your personal data may be shared with the following entities:
- Ministry of Finance of the Czech Republic (MF ČR) for regulatory purposes.
- Financial Analytical Office (FAÚ) for anti-money laundering compliance.
- Czech courts and law enforcement agencies upon legitimate request.
Transfers to Third Countries
In instances where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to access your personal data.
- Right to rectification of inaccurate data.
- Right to erasure (right to be forgotten).
- Right to restrict processing.
- Right to data portability.
- Right to object to processing based on legitimate interests.
- Right to withdraw consent at any time.
Exercising Your Rights
To exercise any of your rights, please contact our Data Protection Officer at dpo@duelbits-hra.cz. We aim to respond to all requests within 30 days.
Complaint to the Supervisory Authority
If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů) at Pplk. Sochora 27, 170 00 Praha 7, or via www.uoou.cz.
Data Security
Duelbits implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.
Cookies
What Are Cookies?
Cookies are small text files stored on your device to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
Categories of Cookies
We use the following categories of cookies:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand how our site is used.
- Functional Cookies: Personalize your experience.
- Advertising Cookies: Deliver relevant ads.
Cookie Table
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics | 2 years |
| _gid | Google Analytics | 24 hours |
| _gat | Google Analytics | 1 minute |
| G-FW98TKPH1C | Google Analytics | 2 years |
| session_id | Session Management | Session |
| ad_id | Advertising | 30 days |
| func_pref | User Preferences | 1 year |
| consent_status | Consent Management | 1 year |
Third-Party Cookies
Some cookies may be placed by third-party service providers that perform functions on our behalf, such as Google Analytics.
Consent Management
You have the right to withdraw your consent to the use of cookies at any time. This can be managed through your browser settings or via the consent management tool provided on our website.
Managing Cookies in Different Browsers
To manage cookies, follow the instructions provided by your browser:
- Chrome: Settings > Privacy and security > Cookies and other site data.
- Firefox: Options > Privacy & Security > Cookies and Site Data.
- Safari: Preferences > Privacy > Manage Website Data.
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with a 14-day notice prior to their implementation.
Contacting the Data Protection Officer
For any questions regarding this policy or data protection practices, please contact our Data Protection Officer at dpo@duelbits-hra.cz.